We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been delivered per carrier tracking info.
If your QuikTipz Tag is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged QuikTipz with photo proof within 48 hours of delivery.
In the case that a QuikTipz does not adhere well to a case or phone, you may be eligible for a replacement QuikTipz, not a refund.
If you are having trouble activating your QuikTipz or popping to compatible phones and you would like to request a refund or replacement, please contact our team at support@quiktipz.com Typically, all issues can be resolved with some helpful tips from the team!
If you have successfully activated your QuikTipz and are experiencing issues popping to a compatible device after you’ve contacted support@quiktipz.com, you may be eligible for a replacement QuikTipz. If you have successfully activated your replacement QuikTipz and are still experiencing issues popping to a compatible device, you may be eligible for a refund.
If you request a refund and our team cannot confirm the potential defect, you may be eligible for a partial refund on your order.
Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 days.
If your QuikTipz Tag is damaged or loses its adhesive within the first 30 days of your order being marked as delivered, you are eligible for a free placement. If your QuikTipz Tag becomes damaged after 30 days of your order being marked as delivered, you may be eligible for a replacement/discount code. Please speak to a customer service representative at support@quiktipz.com to determine your eligibility.
If your QuikTipz loses its adhesive between 31 and 90 days of your order being marked as delivered, you are eligible for a 100% off code to purchase a replacement. Between 90 days and 6 months of your order being marked as delivered, you are eligible to receive a 70% off code to purchase a replacement. Between 6 months and 1 year, you are eligible for 50% off a new order.
Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.
We do not accept exchanges.
We do not accept returns, so no shipping info is required.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@quiktipz.com
